18Mar
Can the MiTag be installed in direct sunlight?
No. The MiTag should be placed in a shaded area so it does not get direct sun which will... read more
18Mar
Can the MiTag record outside temperatures?
Yes. The MiTag can record temperatures outside. However, the Mitag should be placed in a shaded area so it... read more
11Feb
What is the average MiTag data usage through the MiGateway?
The average data usage is ~ 100MB per sensor/month. read more
07Jan
Why has my MiTag stopped checking in?
Check Status LEDs No Status LEDs Check Software for low batteryIf state looks normal - Follow directions for new MiTag Blue Light... read more
07Jan
Why hasn’t my MiTag ever checked in?
Press red panic button for 3-5 seconds to wake: If no Status LEDs flash Possible for dead battery Reset button (5 secs... read more
17Dec
How to change temperature from Celsius (C) to Fahrenheit (F)?
Once logged into the web or mobile application, locate the GEAR ICON in the upper right corner of the... read more
23Oct
I am going to install the MiSensors to a cellular router, how much data does 1 MiTag sensor produce?
Each MiTag produces approximately 100MB of cellular data per month reporting sensor values every 5 seconds. read more
18Sep
In the MiSensors software, can I document corrective actions for when an alert situation is resolved?
No. Currently, users can resolve Alerts but users do not have the ability to document the corrective measures taken.... read more
18Sep
Does the MiSensors Application notify me when a sensor is out of range?
Yes. The MiSensors application allows users to define an Alert using sensor data values. If the value falls into... read more
17Sep
What is the reporting frequency of the MiTag Sensor?
The MiTag Sensor collects and sends data to our servers every 60 seconds. read more